TERMS OF USE

1. Introduction

These Website Terms of Use ("Terms") govern your access to and use of the website located at www.pro-acc.co.uk (the "Website"), operated by Pro Acc Ltd ("pro acc®", "we", "us", or "our"), a company registered in England and Wales under company number 14188201, with its registered office at 807 Christchurch Road, Bournemouth, Dorset, BH7 6AP.
 

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website. These Terms should be read alongside our Privacy Policy and Cookie Policy, which are also available on this Website.

 

2. About pro acc®

pro acc® is a firm of Chartered Certified Accountants providing accounting, tax, and financial services to businesses and individuals across the United Kingdom. Our services include, but are not limited to: limited company accounts and taxation compliance; self-assessment tax returns; digital accounting solutions; bookkeeping, payroll, and pension filings; VAT, CIS, and capital gains tax advice; and management accounts and financial reviews.

pro acc® is a member of the Association of Chartered Certified Accountants (ACCA). Our services are regulated in accordance with applicable professional standards and legislation.

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3. Use of the Website

You may use this Website for lawful purposes only and in a manner consistent with these Terms. You are permitted to browse and view content for personal and business information purposes, contact us via any contact form, telephone number, or email address provided, subscribe to our newsletter subject to your consent, and book a discovery call using the facilities provided.
 

You must not use this Website in any way that is unlawful, fraudulent, or harmful; that transmits unsolicited advertising or promotional material; that knowingly transmits viruses, trojans, or other harmful code; that attempts to gain unauthorised access to our systems; that engages in data scraping or harvesting without our prior written consent; or that reproduces or resells any part of the Website in contravention of these Terms.

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4. Intellectual Property

All content on this Website, including text, graphics, logos, images, icons, and software, is the property of Pro Acc Ltd or its content suppliers and is protected by United Kingdom and international intellectual property laws. The pro acc® trade mark and logo are registered trade marks of Pro Acc Ltd and may not be used without our prior written consent.
 

You may print or download content for your own personal, non-commercial use, provided you do not modify it and you acknowledge our ownership. Nothing in these Terms grants you any rights in the Website or its content beyond what is necessary to use the Website in accordance with these Terms.

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5. Information and Accuracy

The content on this Website is provided for general information purposes only. While we endeavour to keep information up to date and accurate, we make no representations or warranties about the completeness, accuracy, or reliability of anything contained on the Website.
 

Nothing on this Website constitutes professional accounting, tax, legal, or financial advice. You should not rely solely on information found here and should always seek specific professional advice tailored to your individual circumstances. If you have questions about your accounting or tax position, please contact us directly.

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6. Links to Third-Party Websites
This Website may contain links to third-party websites for your convenience and information. These links do not signify our endorsement of those websites or any association with their operators. We have no control over the content or availability of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. When you access a third-party website via a link on our Website, that website's own terms and privacy policy will apply.
 

7. Contact Forms and Enquiries

When you submit an enquiry through our contact form, you acknowledge that the information you provide will be used to respond to your enquiry and, where you have consented, to send relevant information about our services. Submitting an enquiry does not create a client relationship or any contractual obligation on our part. Any professional engagement will be subject to our separate Terms of Business and an engagement letter. Your personal data will be handled in accordance with our Privacy Policy.
 

Please do not submit confidential or sensitive financial information through the Website contact form. Confidential information should only be shared through secure channels once a formal client relationship has been established.

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8. Newsletter and Marketing Communications

Where you have opted in to receive our newsletter or marketing communications, we will use your contact details to send you updates, accounting insights, and information about our services. You may unsubscribe at any time by following the unsubscribe link in any email we send you or by contacting us at info@pro-acc.co.uk. We will not share your contact information with third parties for marketing purposes without your explicit consent.

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9. Limitation of Liability

To the fullest extent permitted by law, pro acc® will not be liable for any loss or damage of any nature arising out of or in connection with your use of, or inability to use, this Website. We exclude all liability for any indirect, consequential, or special losses, including loss of profit, business, revenue, data, or reputation. We do not exclude or limit liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
 

This Website is provided on an "as is" basis without any representations or warranties. We reserve the right to withdraw or amend the Website or any service or material we provide without notice.

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10. Website Availability

We do not guarantee that the Website will be available at all times or that access will be uninterrupted, timely, or error-free. We may suspend, withdraw, or restrict access to all or part of the Website for operational or business reasons without notice and will not be liable to you if the Website is unavailable at any time or for any period.

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11. Privacy and Cookies

Our Privacy Policy explains how we collect, use, and protect your personal data when you visit our Website or use our services. Our Cookie Policy explains how we use cookies and similar technologies. Both policies are available on our Website and form part of the terms governing your use of it.

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12. Telephone Call Recording

Telephone calls to and from pro acc® may be recorded for monitoring, training, and quality assurance purposes. By calling us or accepting our calls, you consent to such recording. Recordings are handled in accordance with our Privacy Policy and applicable data protection legislation.

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13. Changes to These Terms

We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

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14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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15. Contact Us

If you have any questions about these Terms, please contact us:

By post: pro acc®, 807 Christchurch Road, Bournemouth, Dorset, BH7 6AP By
telephone: 01202 028585
By email: info@pro-acc.co.uk
Via the contact form: www.pro-acc.co.uk